This is a very recurring question, but first it is worth understanding the main motivations that lead to this request. We have observed the following:
It is worth saying that the AdOpt platform does not yet have available a "button" that facilitates the procedure to "pause" the Cookies Notice (on your site) or to "delete" the entire account and data.
To delete your account please send an email to email@example.com requesting deletion. We ask that you send along your reason and feedback (so we can learn from you).
If you simply want to stop using AdOpt for a while you can leave your account as it is. If you have special needs not listed in this guide, please contact us via chat or service channels.
##To pause the banner operation read the next topic in this guide.
If you want to switch Consent Management Platforms and Cookie Banner, we recommend that you make sure they are good platforms that are aligned with the requirements of privacy regulation.
How to pause the Cookie Banner?
If you want to pause or disable the banner on your site we recommend that you remove the TAG from where it was installed (HTML; tag manager; plug-in; and etc).
#tip: Deleting the warning within the platform will not disable or pause the warning on your site (at the same time). This is due to technical cache issues, which may take a few days to update.Tip
To pause or disable the cookie banner on your website you will need to remove/uninstall the AdOpt. installation tag.
Not sure what this tag is? Log into your account, identify the banner / banner settings, "Banner Installation" step, Tag 1 is the banner installation tag.
Recommendations for post-deletion procedures of the AdOpt account:
There is not much of a secret here. Just make sure that the AdOpt tag has been uninstalled from your website. Read the previous topic to understand more about this procedure.
Good old feedback! Yes, and it's still worth gold. We want to hear from you and understand how to improve the tool for your day to day life.
We've worked to make AdOpt as practical as possible - to make your DPO routines, consent management, visitors requisitions and more, easier.
Here are some suggested topics that may direct you:
Send us your feedback at firstname.lastname@example.org :)
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