AdOpt account - how to pause, delete and send feedbacks? ;)

• How to delete my account on AdOpt?
  Reasons why our users delete their accounts;
• How to pause the cookie banner?
  Pausing the operation of the warning, without deleting the account.
• Recommendations for post-deletion procedures;
• Feedbacks.

This is a very recurring question, but first it is worth understanding the main motivations that lead to this request. We have observed the following:

• Stop using AdOpt, delete my data and any and all links to AdOpt;
• Pause the use of AdOpt for an indefinite period;
• Pause the operation of AdOpt's Cookie Banner;
• Switch Consent Management Platform and Cookie Banner.

To delete your account, please send us a ticket while logged in with the e-mail of the Owner of the Account, requesting account exclusion. We ask that you send along your reason and feedback so we can learn from you!

If you simply want to stop using AdOpt for a while, you can leave your account as it is. If you have special needs not listed in this guide, please contact us via chat or ticket.

##To pause the banner operation read the next topic in this guide.

If you want to switch Consent Management Platforms and Cookie Banner, we recommend that you make sure they are good platforms that are aligned with the requirements of privacy regulation.

How to pause the Cookie Banner?

If you want to pause or disable the banner on your site, follow this step by step walkthrough: How can I Activate/Deactivate a Disclaimer?

Recommendations for post-deletion procedures of the AdOpt account:

There is not much of a secret here, just undo the installation following the method you chose.

Feedbacks

Good old feedback! Yes, and it's still worth gold. We want to hear from you and understand how to improve the tool for your day to day life.

We've worked to make AdOpt as practical as possible - to make your DPO routines, consent management, visitors requisitions and more, easier.

Here are some suggested topics that may direct you:

• Customer Service;
• Consent logs;
• Blog, help center and guides;
• Design - design solutions and how to make it more intuitive;
• Scanning tags and cookies;
• Steps of configuration and installation;
• Daily routines of the service;
• Platform;
• Reporting;
• Other

Send us your feedback at [email protected] :)