Requests Page and Privacy Portal on AdOpt

Introduction

In December 2024, AdOpt underwent a significant update, introducing changes to the former "Opt-out Page." This feature has been expanded and now has new names and purposes: Requests Page and Privacy Portal.

In this guide, we’ll detail these changes and how to use them.


1. Accessing the Requests Page

With the update, the Requests Page replaces the former "Opt-out Page" and can be configured and edited directly in the platform. This page is automatically updated for users who had a prior configuration.

Request Page 00.png

This section offers three options: Request Page 01.png

Deactivate the Requests Page

This option removes the link from the Cookie Banner, eliminating the ability to make requests easily. If you choose this option, consult your company’s legal team to define an alternative that complies with the legislation.

Select or Create a New Requests Page

You can select pages previously created. If an Opt-out Page was configured earlier, it will appear as an “existing page.” This page can be edited (in the Privacy Portal) and updated. Otherwise, you can create a new page by clicking the button to start the configuration.

Request Page 03.png

Enter your own URL

Lastly, you can select custom URLs to fulfill the purpose of the Data Subject Requests Form (DSR). Do not confuse this field with the Privacy Page. Here, you should provide a flow that allows users to exercise their data subject rights.

Request Page 02.png

In this field, you can:

  • Add links in multiple languages.
  • Set a default language.

If a default language is configured, it will be used when the visitor’s browser language is unavailable. For example, if the default language is English and a visitor’s browser is set to Russian, they will be redirected to the English page.

Info
tip: For users who previously used the “Opt-out Page”, information was automatically migrated.

2. Setting a New Requests Page

You can now create a Requests Page directly on the AdOpt platform. This feature expands customization options, enabling you to create a form to receive requests quickly, without programming needs.

This section is divided into two columns:

  • Right side: real-time preview panel.
  • Center: configuration steps.

Step 1: General Information

  • Page name: Used for internal identification on the platform. Suggestion: your site’s name followed by “Requests Page.”
  • DPO or Data Protection Officer: Email of the person responsible for handling requests. If the desired email is not listed, invite them in the "Members" section of the organization. After the invitation, the email will appear in the list.

General Information.png

Step 2: Content

Configure the text and information for the page:

  • Language: Select the desired language for editing.
  • Set default language: Define the primary language and enable or disable other languages.
  • Title: Enter the page’s title.
  • Introduction: Add an introductory text. You can include additional paragraphs and customize the content to your needs.
  • Documents: Enable links for documents like Privacy Policy, Cookie Policy, or Terms of Use.
  • Optional fields: Configure fields available in the form, such as Full Name, Country of Origin, and Observations. The email field is mandatory and cannot be disabled.

Content.png

Info
tip: Use the "Observations" field to request essential information for processing requests. Avoid asking for optional or unnecessary data.

Step 3: Rights and Requests

Select which requests will be available for each legislation. AdOpt already provides default configurations based on legal recommendations.

Rights and Requests.png

Info
tip: For users of the old Opt-out Page, only two types of requests might be enabled: data access and Data removal. Check if your pages are updated with all recommended options.

Step 4: Customization

Add your company’s visual identity:

  • Upload your logo.
  • Customize colors, fonts, text sizes, spacing, etc.

Cutomization.png

Don’t forget to save your changes.


Discover the Privacy Portal

The Privacy Portal is a comprehensive section for the entire organization. It includes:

Requests

Lists all requests made through the Requests Pages linked to the Cookie Banners. You can:

  • Manage requests.
  • Change statuses.
  • Check the type, date, email, and details of each request.

Privacy Portal.png

This section can be used by the DPO to manage requests more effectively.

Request Pages

Displays all created pages, showing:

  • Name.
  • Number of linked disclaimers.
  • Creation and update dates.
  • Actions to view, link to new banners, edit, or delete.

Privacy Portal01.png

Coming Soon

New sections like “Data Sources” and “Emails” with even more possibilities. Stay tuned!

Need help?
Contact us via email at [email protected], chat, or ticket.

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Address: 7345 W Sand Lake Road, Ste 210 Office 5898 Orlando, FL 32819
EIN: 86-3965064
Phone: +1 (407) 768-3792

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