Tray Commerce

Scanner doesn't work in wordpress!

  • Make sure the tag it is installed in the header of the site.

  • If you have a wordpress site, some plugins block our tag.

  • Try installing it directly in the html of the site, or via GTM.

  • Refresh your page and Clear your cache (CTRL + SHIFT + R), many bugs and site versions are updated daily, so it may be a fix that your cache missed.

  • Does your website have https? If not, we recommend that you install it to improve security standards. You can find a free version at: https://letsencrypt.org

  • If the problem persists, please contact support via chat and/or you can open a ticket sending us an email, here, and we will get back to you as soon as possible!




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