For both cases it is important that your company establish the processes that will be initiated from this request triggered by AdOpt's automatic email from.
Processes, for example, like the triggering of requests to CRMs, ERPs and other systems that can receive this "deletion event, generated by AdOpt".
Like an order to be passed on to the other integrated systems of the company.
(Be sure to double-check when configuring AdOpt in your Google Tag Manager, that this same trigger could be linked directly there as well, or to some cookie that your internal systems may eventually generate. (plans with API access and Cookie Sync)
However, if there is no need to share any additional company information, to enhance the information generated by AdOpt, the DPO can simply forward the email to the Visitor with a standardized company message, according to the template suggested below:
Title: |email| - you have a new request |Opt-out|_|Date|- [Company_Name]
Dear @@@@@, we at (NAME OF COMPANY) received your request in our website for Opt-out/Download, and we inform you that all the information that we eventually collected related to your personal data, are all listed as detailed below_, (and are already permanently deleted)._
At your disposal, Yours sincerely. NAME, DPO COMPANY. [BELOW THE FORWARDED EMAIL THAT CAME FROM ADOPT]
.... Title: Opt-out Request
A visitor has just made an opt-out request while visiting https://www.your_url.com
To access Opt-in and Privacy information, please search for the Cookie ID: 3ea2e516-c484-4e08-909e-6642771341f0 in your AdOpt / Consent Log panel. ............. (below you can list systems and other integrations that you may have shared on data or cookies, with their opt-out links, etc. |CookieID| |OptInID| |Date| |HOUR_MIN_SEC.| |IP_CONFIG| |Optin-Details| |Tag_VERSION| |Facebook ads| - opt-out link. |Google ads| - opt-out link. |Taboola ads| - opt-out link. |RD Station| - opt-out link. |Pipedrive| - opt-out link.
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